Privacy Policy

This Privacy Policy outlines how we collect, use, and protect both personal and organizational data within our multi-purpose platform for education, skill development, and wellness management. We are committed to transparency and to protecting the privacy of all users, including administrators, instructors, parents, and students.

This platform is developed to support digital management of educational centers, skill training facilities, and wellness programs. Users are granted a limited, non-transferable license to access and use the system for managing classes, schedules, attendance, communications, reports, and learning materials. Users may not reproduce, distribute, modify, or reverse-engineer any part of the system. Access must align with the role-based permissions granted. Any violations may result in account suspension or legal consequences.

We strive to provide a stable and secure platform, but we do not guarantee uninterrupted service, error-free functionality, or full compatibility with all user needs. The platform is provided “as is” without any warranties, express or implied, including fitness for a specific purpose or non-infringement. All content uploaded by users (including reports, messages, schedules, and files) is their sole responsibility. We do not verify or moderate all content and cannot be held liable for inaccuracies or omissions introduced by users.

Under no circumstances shall the platform or its developers be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the system, even if prior notice of the potential for such damages was provided. This includes, but is not limited to, data loss, service interruptions, delays in communication, or unauthorized access caused by user negligence. We are not responsible for financial losses, missed sessions, or inaccurate information due to user misuse or technical failures.

This policy shall be governed and interpreted in accordance with the laws of the country or region in which the service provider or educational center is registered. All disputes arising from platform usage shall fall under the jurisdiction of the applicable local authority. For international use, data protection regulations such as GDPR, PDPA, or their local equivalents shall apply. We are committed to complying with relevant privacy laws and ensuring responsible and transparent use of user data.

Effective Date: July 4, 2025

This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile applications and services.

We may collect and process the following types of data:

• Account Information: Name, email, phone number, role (teacher, parent, or student), and login credentials.
• Usage Data: Schedule data, chat messages, attendance, progress reports, and class-related information.
• Device Information: IP address, device type, operating system, and app version.
• Media Files (if uploaded): Such as student reports or profile photos.

We use your data for the following purposes:

• To operate and improve our services.
• To enable communication between teachers, parents, and students.
• To provide personalized schedules and progress tracking.
• To send notifications, announcements, and support messages.

We commit to ensuring the safety of your personal information. We commit not to sell, trade, or share your personal information with third parties, except in the following cases:

• With your consent.
• When sharing information is necessary to provide or process your services (for example, sharing with authorized education centers where users are enrolled or teaching, service providers supporting hosting, messaging, and analytics under confidentiality agreements, etc.).
• When we are obligated to provide information at the request of law enforcement agencies or in accordance with the law.

We implement strict security measures (such as encryption and authentication) to protect your data from unauthorized access or misuse.

You have the right to:

• Access or update your personal information.
• Request deletion of your account.
• Contact us about any privacy concerns via email contact@moovpark.com or hotline: +84-91-5014-120.

We do not knowingly collect data from children without parental or school consent. Parents and educational institutions are responsible for managing student data.

L&A TECHNOLOGY COMPANY LIMITED - Address: 138 Tran Luu Street, Binh Trung Ward, Ho Chi Minh City, Vietnam - Hotline: +84-91-5014-120 - Email: contact@moovpark.com

Personal data of members will be stored until there is a request for deletion or the member logs in and deletes it. Otherwise, in all cases, personal information will be secured on the server of the website moovpark.com.

Customers should not share payment details with anyone via email or other communication channels. Moovpark.com is not responsible for damages or risks that members may suffer from exchanging information over the Internet or email. Members are strictly forbidden to use any programs, tools, or other forms to interfere with the system or change data structures. Spreading, distributing, or encouraging activities to interfere, disrupt, or hack the system is strictly prohibited. All transaction information is confidential, except when requested by law enforcement.

Moovpark.com website may update the privacy policy when necessary. Any changes will be posted on our website. Customers should check regularly to stay updated.

When consumers discover that their personal information on Moovpark.com has been used for wrong purposes or scope, they can submit complaints via: - Hotline: +84-91-5014-120 - Email: contact@moovpark.com - Mail: 138 Tran Luu Street, Binh Trung Ward, Ho Chi Minh City, Vietnam The timeframe for Moovpark.com to process personal data complaints is 03 (three) working days from the date of receipt. In all cases, Moovpark.com emphasizes negotiation and mediation with customers. If no agreement is reached, either party has the right to bring the case to the competent courts for resolution under the law.